Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and WeSolidify B.V. (KvK: 99809826), ("WeSolidify", "we", "us", or "our"), a company registered in the Netherlands, governing your access to and use of the WeSolidify platform and services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Service

WeSolidify is a software-as-a-service (SaaS) platform designed for SEO agencies. Our platform enables you to:

• Generate automated SEO audit reports by aggregating data from third-party SEO tools
• Connect and integrate with external services including Ahrefs, Semrush, LocalFalcon, Google Search Console, and other SEO tools
• Create white-labeled reports for your clients
• Manage team members and collaborate on audit projects
• Access reports via web interface, API, or integrations such as Slack

2.1 Third-Party Integrations

Our platform integrates with third-party SEO tools and services. You acknowledge that:

• You must maintain valid subscriptions to third-party tools to use their data within WeSolidify
• Third-party services are governed by their own terms of service and privacy policies
• WeSolidify is not responsible for the availability, accuracy, or functionality of third-party services
• You are responsible for complying with the terms of service of any third-party tools you connect

2.2 Service Availability

We strive to maintain high availability of our services but do not guarantee uninterrupted access. We may occasionally perform maintenance, updates, or experience downtime due to factors beyond our control.

3. User Accounts

3.1 Account Registration

To access our services, you must create an account by providing accurate, complete, and current information. You agree to:

• Provide truthful information during registration
• Maintain and promptly update your account information
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized access to your account

3.2 Account Responsibilities

You are responsible for all activities that occur under your account. This includes actions taken by team members you invite to your account. You agree not to share your account credentials or allow unauthorized access to your account.

3.3 Team Members

Depending on your subscription plan, you may invite team members to your account. You are responsible for ensuring that all team members comply with these Terms. The account owner remains liable for all team member activities.

4. Payment Terms

4.1 Subscription Plans

WeSolidify offers subscription-based pricing plans:

• Starter Plan: EUR 119 per month (EUR 99/month billed annually) - includes 75 reports per month, 3 tool connections, 5 scorecards, 2 team members, 30-day report storage, portal access, and basic white-labeling (SolidScore branding)
• Pro Plan: EUR 299 per month (EUR 249/month billed annually) - includes 300 reports per month, 5 tool connections, unlimited scorecards, 10 team members, unlimited report storage, portal, Slack and website widget deployment, API/webhook access (rate-limited), and full white-labeling
• Add-ons: Slack integration (+EUR 29/month, Starter only), website widget (+EUR 39/month, Starter only), additional reports and team seats available from your account dashboard

4.2 Billing and Payment

Subscriptions are billed monthly in advance. By subscribing, you authorize us to charge your payment method on a recurring basis. Payments are processed securely through Stripe.

• All prices are in Euros (EUR) and exclude applicable taxes (VAT)
• VAT will be applied based on your location and business status
• Business customers with a valid EU VAT number may be eligible for reverse charge
• Payment is due at the beginning of each billing period

4.3 Plan Changes

You may upgrade or downgrade your subscription plan at any time:

• Upgrades: Take effect immediately; you will be charged a prorated amount for the remainder of your billing period
• Downgrades: Take effect at the start of your next billing period; no refunds are provided for the current period

4.4 Refunds

Subscription fees are non-refundable except where required by law. If you believe you are entitled to a refund, please contact our support team.

4.5 Failed Payments

If a payment fails, we will attempt to charge your payment method again. After multiple failed attempts, your account may be suspended until payment is received. We may also terminate your account for persistent non-payment.

5. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You shall not:

5.1 Prohibited Activities

• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws, regulations, or third-party rights
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the integrity or performance of our services
• Upload or transmit viruses, malware, or other harmful code
• Reverse engineer, decompile, or disassemble any part of our platform
• Use automated systems (bots, scrapers) to access our services except via our official API
• Resell, sublicense, or redistribute our services without authorization
• Use our services to send spam or unsolicited communications
• Impersonate any person or entity or misrepresent your affiliation

5.2 API Usage

If you access our services via API, you agree to:

• Comply with our API documentation and rate limits
• Not exceed reasonable usage that could burden our infrastructure
• Implement appropriate error handling and caching
• Keep your API keys secure and not share them publicly

5.3 Content Guidelines

You are responsible for all content you upload, generate, or share through our platform. Content must not contain illegal material, infringe intellectual property rights, or violate these Terms.

6. Intellectual Property

6.1 Our Intellectual Property

The WeSolidify platform, including its software, design, logos, trademarks, and content, is owned by WeSolidify B.V. and protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable license to use our services during your subscription.

You may not:

• Copy, modify, or create derivative works of our platform
• Remove or alter any proprietary notices or labels
• Use our trademarks without prior written consent

6.2 Your Content

You retain ownership of the content you create using our platform, including your customizations, templates, and generated reports. You grant us a limited license to host, store, and display your content as necessary to provide our services.

6.3 Feedback

If you provide feedback, suggestions, or ideas about our services, you grant us the right to use this feedback without restriction or compensation. We may incorporate your feedback into our platform without obligation to you.

7. Limitation of Liability

7.1 Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• Our services will be uninterrupted, error-free, or secure
• Any defects will be corrected
• Our services will meet your specific requirements
• Data from third-party integrations will be accurate or complete

7.2 Limitation of Liability

To the maximum extent permitted by law, WeSolidify B.V. and its officers, directors, employees, and agents shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, use, or goodwill
• Business interruption or any other commercial damages
• Damages arising from third-party integrations or services

7.3 Cap on Liability

Our total liability for any claims arising from or related to these Terms or our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

8. Termination

8.1 Termination by You

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of your current billing period.

8.2 Termination by Us

We may suspend or terminate your account immediately if:

• You violate these Terms or any applicable laws
• You engage in fraudulent, abusive, or illegal activity
• You fail to pay subscription fees after multiple attempts
• We are required to do so by law or court order
• We discontinue providing our services (with reasonable notice)

8.3 Effects of Termination

Upon termination:

• Your access to the platform will be revoked immediately or at the end of your billing period
• Your data will be retained for 30 days, after which it may be deleted
• You may request an export of your data before termination
• Provisions that by their nature should survive termination will remain in effect

8.4 No Refunds on Termination

Unless required by law, no refunds will be provided upon termination. If we terminate your account without cause, you may be entitled to a prorated refund of prepaid fees.

9. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

• We will update the "Last updated" date at the top of this page
• For material changes, we will notify you via email or through a prominent notice on our platform
• Changes will take effect 30 days after notice, unless a longer period is required by law

Your continued use of our services after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using our services and cancel your subscription.

9.1 Governing Law

These Terms are governed by the laws of the Netherlands. Any disputes arising from these Terms shall be resolved in the courts of the Netherlands, unless mandatory consumer protection laws of your jurisdiction require otherwise.

9.2 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and WeSolidify regarding our services and supersede any prior agreements.

10. Contact

If you have questions about these Terms or need assistance, please contact us:

We aim to respond to all inquiries within 5 business days.